In partnership with

Every problem in your restaurant is solvable. I said this on the internet and it made some people mad.

Some of them are expensive. Some of them take a year. They’re still solvable.

The pushback is always some version of you don't understand my situation. Labor market. Landlord. Delivery apps. Rent. The neighborhood changed. All of that is real, and all of it raises the price of the fix and stretches how long it takes. That makes it a cost-and-timeline problem, and cost-and-timeline problems have answers.

And here's what I actually think is going on.

Fatalism is believing nothing can be done. Restaurant people aren’t fatalists, exactly. What I see is arguably worse: we take what we get and we leave it. We don't push harder. Somebody set a number five years ago, the number still works well enough, and nobody has questioned it since.

It’s settling. And settling never feels like a decision, which is exactly why it survives. So let's take one problem and push harder.

No follow-up questions required

Every sales leader knows the feeling. You walk into a pipeline review with a number you believe in, and twenty minutes later, you're defending every line item to a CEO who just wants to know what's actually going to close.

HubSpot Sales Hub ends that conversation. Every deal, every rep's activity, and every buyer signal are all in one place and updated automatically. So your forecast is built on what's actually happening. And when you present that number, you can stand behind it.

Pour cost

The average venue in Harris County, where I live, filed $50,404 a month in alcohol sales in the first half of 2026. That comes straight out of the state's mixed beverage receipts. Call it your bar.

Say you're running 22% pour cost. Plenty of bars are, and many of them have never actually measured it. They know it feels about right.

Now say you get it to 18%.

Four points on $50,404 is $2,016 a month. $24,194 a year. Same sales. Same staff. Same rent. Same landlord you can't do anything about.

What does it take?

  • A willingness to look into your whole program. Wells, cocktail bases, brand partnerships that seem lucrative but actually cost more than they’re worth.

  • Jiggers on the well, and a manager who enforces it for the six weeks it takes to become normal

  • A weekly variance count on your top ten movers — not everything, ten items

  • Comps and spills logged, not absorbed

  • One conversation with each bartender about what the variance showed

That's the whole mechanism. Every bit of it is ordinary and I didn't invent any of it. It's four points. Four points is twenty-four thousand dollars. Many bars leave it on the floor because nobody ever went and looked. It’s boring, and kind of annoying, and you have to force yourself to carve room out to look at it because it’s not exactly on fire.

The looking is the part worth sitting with.

Because a person who believes nothing can be done—or that nothing needs to be done—will not start the project. Looking is only rational if looking leads to doing something. The belief has to come first. You have to actually think the problem is solvable before you'll spend a Tuesday morning counting bottles or comparing well spirit prices.

That's what this is for.

Restaurants, business, and the idea that you can build a good life doing this — which a lot of people in this industry seem to have stopped believing. Some of it will be numbers. Some of it will be about people, which is harder. Some of it will be things we tried that worked, and things we tried that didn't.

A lot of it comes from being willing to dig in and start the project. Go count your bottles.

CC

Reply to everything. Edit nothing.

Your inbox is full. Slack is piling up. Client messages need a response yesterday. Typing thoughtful replies to all of it takes hours you don't have.

Wispr Flow turns your voice into clean, professional text you can send the moment you stop talking. Speak like you would to a colleague — tangents and all — and get polished output. Emails, Slack, LinkedIn, WhatsApp, whatever's open.

89% of messages sent with zero edits. Used by teams at OpenAI, Vercel, and Clay. Works on Mac, Windows, and iPhone.